Sounds like the router has lost track of the devices. 3 Launch Kasa and follow the in-app instructions to connect the Kasa Wi-Fi Smart Plug Mini to your network. This integration supports devices that are controllable with the KASA app. In such cases, the iPhone videos or photos cannot be imported because of incompatibility issue. Then in the Kasa app it says the devices is unreachable. How to Fix Alexa Playing Music on the Wrong Device . The device worked properly at one time and the problem has started recently. Tip: If your Android is unreachable, you can use FonePaw DoTrans to copy your Android files to another device or PC. © 2014 - 2021 FonePaw Technology Limited, HongKong. Open Device Manager, find the USB drive for your Android phone, click Uninstall. The error can be fixed with the following tips. Run the troubleshooter. Use the Grouping feature on the Kasa Smart app to combine your devices together for unified control with one single tap on your smartphone. Step 3 When DoTrans detects your iPhone, you can see all the contents of your iPhone on PC. You can run hardware and devices troubleshooter on Windows to fix any possible issue with drivers. In fact, when troubleshooting iPhone driver(Apple Mobile Device USB Driver) in Device Manager, these users got the report that said: "Apple Mobile Device USB driver is an older device and might not work with USB 3.0, Plug the device into an available USB 2.0 port." (I have 2.4G, 5G and Comcast) I have my KASA on 2.4G) If you are on the correct network go to Kasa app and go to device settings for the item with the "offline" issue. Fail to search the bulb / the bulb becomes unreachable/offline Check the light switch of the bulb and make sure it’s always switched to the ON position; Make sure Remote Control is enabled on Kasa app. Cookies help us deliver our Services. With Kasa Smart plugs have complete control of connected appliances from anywhere with the Kasa Smart app or use simple voice commands and your favorite voice assistant. Connects to its Wifi Network, configures the name for the device, connects to my wifi successfully and the lights go fully green. Supported Devices. I installed a smart switch HS200 and it works great for about 5 minutes. If you cannot import or copy photos or videos to PC in Windows Explorer because the device is unreachable, you can download FonePaw DoTrans to transfer files from iPhone to PC. Reviewed in the United States on May 17, … Please use the information below for support with consumer products, such as wireless routers, range extenders, Powerline adapters, unmanaged switches (non-PoE), network adapters and smart home products. By choosing Keep Originals, when transferring photos or videos to PC or Mac, iPhone won't check compatibility of the files in the target PC or Mac and thus the unreachable device error won't be triggered. Please try again later" Note: The Smart Plug only supports 2.4GHz networks. Read more. Then in the Kasa app it says the devices is unreachable. Some users just got the error message when copying certain photos or videos from iPhone to PC, while others can't import any photo or video to PC because the device is unreachable. By using our Services or clicking I agree, you agree to our use of cookies. When the power goes out, it can wreak havoc on the smart home. While accessing metadata using Calibre, I noticed that the device became unreachable when an extremely long path/filename was encountered. When I go into Kasa app to investigate, they are all unreachable. If TP Link/Kasa doesn't respond in 48 hours with an RCA or a MTR mine will be returned to Amazon with a 1 star unsatisfactory rating. Press J to jump to the feed. To fix iPhone device is unreachable, go to Part 1. If you are plugging your iPhone into PC via USB 3.0 port, change to USB 2.0 port. Select photos, videos you want to import and click Export to PC. When importing photos or videos from iPhone 6/7/8/X/XS/XR to PC, the PC reports: "the device is unreachable." ... • Make sure the devices connected to the Smart Plug are turned on. * Some Android devices, such as Samsung Galaxy, Lenovo, can't import files to PC as the message pops up: the device is unreachable. After your Android device is connected to PC, open the phone, go to Settings > Storage and tap Connect as a Media Device(MTP) instead of Camera (PTP). Also, some users find that a long file path can lead to "the device is unreachable" error. Plugs On Feb 27, 2019, the App was update In most cases, the error code is reported to occur in situations where the user is trying to open, copy or move a JPEG file from a camera storage device to a computer. 4 people found this helpful. Options. After choosing Keep Originals for transferring to Mac or PC, re-connect your iPhone to PC and see if you can import photos or videos now. Press and hold the reset button until the Wi-Fi LED blinks amber rapidly (about 10 seconds) to reset the Smart switch to factory defaults. I’ve plugged in a smart outlet from TP link and the same thing happens. Windows PC might shows "the device is unreachable" when you try to copy 4K videos or HEIC photos from iPhone 7/8/X/XS/XR to PC. Hey Josh my grandson unplugged my bedroom lamp and now it says not responding it constantly goes from bright yellow to find then bright white to dim white like every 30 seconds I tried resetting modem unlinking magic home , factory resetting bulb and renaming it still doesn't respond u hope we get an answer I thought I understood the A19 completely but really stumped on this one Fixed slow/sluggish performance issue seen when some devices are unreachable. See if the device unreachable error stops in this way. How to Revive Your Smart Light Settings After a Power Outage. Update: restarting router fixed it thanks! If the name of a file or folder is too long, it can also cause trouble in copying it from iPhone to a computer. My home WiFi has not changed and is up and running...what could cause this? Devices Unreachable. Press Windows + S to open the search bar, type Troubleshooting to open the troubleshooter tool. Also, it is recommended to enable My Photo Stream and iCloud Photo Sharing in Photos. Q1: Can I plug in a power strip to the smart plug? FonePaw uses cookies to ensure you get the best experience on our website. When I first installed the switch in Dec 2018, all went well and I could control the HS200 switch remotely. golang homekit tp-link homekit-accessory tp-link-hs100 homecontrol kasa kasa-devices Updated Jan 3, 2021; Go; dumanadam / Open_Asak Star 0 Code Issues Pull … ... UK plugs with the last firmware release and have announced on their community the intention of removing access for all Kasa devices. In such cases, the iPhone videos or photos cannot be imported because of incompatibility issue. Video Guide: How to Move Data to Unreachable iPhone/Android. I installed a smart switch HS200 and it works great for about 5 minutes. Device has been installed into the KASA app and is still installed. I’ve plugged in a smart outlet from TP link and the same thing happens. Here's how to … Also if the camera detects no motion for a period of time, the Kasa app will state the device is unreachable. Transfer data between iOS or Android devices and PC selectively or in batch mode. When I go into Kasa app to investigate, they are all unreachable. It may sound ridiculous, but some users fix "the device is unreachable" error by enabling Photo Sharing in Settings > Photos. I installed a smart switch HS200 and it works great for about 5 minutes. Step 1 Install FonePaw DoTrans on PC and open it. I plug it in and start the setup process in the Kasa app and the setup works every time. This is a warning that 1 or more devices belonging to the group is 'offline' or unreachable. You can try to reinstall USB driver of your Android device to re-establish its connection with PC. I have over 60 Kasa devices and everything is normal right now. You can still tap on on/off or use any of the lighting control and it will control the devices that are still ... Kasa Device widgets: Tap on Kasa Device (3x1) or Kasa Device (4x1) widget, select a device and Step 2 Tap Photos. You can easily stop the "device unreachable" issue by changing a setting in your iPhone. I installed a smart switch HS200 and it works great for about 5 minutes. **Due to the effects of COVID-19, our phone support services at this time are running on a limited schedule. Scroll down to the bottom and find the section: Transfer to Mac or PC. 2 Connect your mobile device to a 2.4GHz Wi-Fi network. Helpful. Just to test my plug I turned off WiFi and sure enough the Kasa app said the device was unreachable (grayed out). I’m a bit perplexed...all my smart devices are acting up (not working). Fail to add the device / the Wi-Fi LED lit solid red / the device is offline/unreachable Check the switch of the bulb and make sure it’s always switched to the ON position. For the HS300/KP303, the control button works as both the power and reset button. FonePaw DoTrans enables you to import photos, videos, contacts, audios, messages from iPhone to PC. 5.0 out of 5 stars Have 3 - work well. There are two ways to define this/these name(s): * Use the name(s) you set up already – these are shown in the TP-Link Kasa app and can be changed, or * Create an Alexa group, like Bedroom or Downstairs, and add the device to the group. Every device in Kasa app is unreachable? You may find the unreachable device error gone when you import photos or videos one by one. Rename the file and try to import it to the computer again. Make sure Remote Control is enabled on Kasa app. Step 1 Open Settings on your iPhone. **Due to the effects of COVID-19, our phone support services at this time are running on a limited schedule. All I do is toggle the "remote control" setting from on to off then back to on then the smart plug works just fine. All Kasa Smart products can be easily managed through the highly-rated Kasa Smart app and connected to your home's secured wireless network without the need for an extra router or hub. More than that, it can transfer files directly from one iPhone/iPad/iPod to another, from computers to iPhone/iPad/iPod. Chanimal. Move the bulb closer to the Deco router. Step 2 Connect your iPhone to the PC via USB cable. After the troubleshooting, try to copy files from your Android phone again. I shortened the directory name and filename of the file that appeared to be causing the problem and this resolved the issue. Hey Josh my grandson unplugged my bedroom lamp and now it says not responding it constantly goes from bright yellow to find then bright white to dim white like every 30 seconds I tried resetting modem unlinking magic home , factory resetting bulb and renaming it still doesn't respond u hope we get an answer I thought I understood the A19 completely but really stumped on this one I’ve plugged in a smart outlet from TP link and the same thing happens. I’m a bit perplexed...all my smart devices are acting up (not working). Devices Unreachable. If you find this article helpful, give us a Like or share the article with people who may need it. If your computer shows "the device is unreachable" for Android, jump to Part 2 for its solutions. I’ve plugged in a smart outlet from TP link and the same thing happens. This article will show you how to fix Windows 10/8/7 show "device is unreachable" error when copying files or folders from iPhone/Android. You can easily stop the "device unreachable" issue by changing a setting in your iPhone. The following devices are known to work with this component. If I restart each device, it comes back for about 5 minutes then stops again. Now that TP Link Kasa devices have an official integration, let us know what your experiences have been. You can easily stop the "device unreachable" issue by changing a setting in your iPhone. Then in the Kasa app it says the devices is unreachable. If there is a failure, then some other device is causing the problem. In such cases, the iPhone videos or photos cannot be imported because of incompatibility issue. Press the control button to turn on or off the corresponding outlet. (I have 2.4G, 5G and Comcast) I have my KASA on 2.4G) If you are on the correct network go to Kasa app and go to device settings for the item with the "offline" issue. If you're asking Alexa to play music on an Echo device in one room, but another Alexa-enabled device starts playing music somewhere else, there are a few solutions to try. If I restart each device, it comes back … Note: as of October 2019, the official integration was updated to keep status is in synch, and now turning the device off with, say, echo should cause the status to update with SmartThings as well. If I restart each device, it comes back … Part 1 Fix "The Device Is Unreachable" for iPhone, Part 2 Fix "The Device Is Unreachable" for Android, iTunes Won't Recognize iPhone, iPad and iPod, How to Import Photos from iPhone to Windows 10/8/7, Fixed - Can't Import Photos from iPhone to PC(Windows 10/8/7), Solved - ″You don't have permission to save files in the location where screen shots are stored″. Combine your living room bulbs, plugs and light switches together for an easier way to turn them on when you get home. Devices Unreachable. Turned WiFi back on and now the device can be seen and controlled. Multi-room audio lets you control music playback on Echo speakers. I’ve plugged in a smart outlet from TP link and the same thing happens. Android Data Recovery; Broken Android Data Extraction; Android Data Backup & Restore, iPhone Data Recovery; iOS System Recovery; iOS Data Backup & Restore. 3. • Make sure your mobile device and the Smart Plug are connected to the same network. HomeKit support for TP-Link Kasa smart home devices using HomeControl. Devices Unreachable. Then photos and videos will be copied to the PC without the error "the device is unreachable". Move the switch closer to the Deco router. I'd give that a reboot and see if things start appearing again. How to update firmware of Smart Devices in Kasa App? Then in the Kasa app it says the devices is unreachable. Step 3 If you have chosen Automatic, tap Keep Originals. If I restart each device, it comes back for about 5 minutes then stops again. New comments cannot be posted and votes cannot be cast. Click Privacy Policy to learn more. You can try the following methods if an Android device is unreachable. 3.6.0 - Aug 10, 2020 # Added support for cameras that use authenticated RTSP streams to Android. Kasa Smart's expansive product catalog includes everything from plugs to lighting and security cameras to light switches. Easy Install No need to understand complex wiring, just follow the step-by-step wiring process in the Kasa Smart app for a guided installation. Kasa Smart has you covered with everything from in-wall power outlets to outdoor plugs, easily control everything from your game room all the way to your patio. Got it! When using the skill, you need to specify by name which device to use. Windows PC might shows "the device is unreachable" when you try to copy 4K videos or HEIC photos from iPhone 7/8/X/XS/XR to PC. Windows PC might shows "the device is unreachable" when you try to copy 4K videos or HEIC photos from iPhone 7/8/X/XS/XR to PC. Here’s what I’ve tried: Find "Hardware and Devices" and select it. Step 1 Open Settings on your iPhone. 3 Launch Kasa and follow the in-app instructions to connect the Smart Plug to your network. The process is the same as doing with iPhone in Part 1. Here’s what I’ve tried: Turn on your phone and enable the Kasa App. Some users found that iPhone "the device is unreachable" is gone when using USB 2.0 port. I installed a smart switch HS200 and it works great for about 5 minutes. Kasa Smart Light Bulb by TP-Link – WiFi Bulbs, No Hub Required, Old Version, Works with Alexa &… "Device Unreachable" error after a couple of months of use! 2 Reply 2 #8. Try to copy the photo or video to the home directory of the iPhone, that is the DMIC folder. If you have another HS-100, plug it into the same location and see what happens. Devices Unreachable. Note: The Kasa Wi-Fi Smart Plug Mini only supports 2.4GHz networks. Press question mark to learn the rest of the keyboard shortcuts. Troubleshoot 1. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. Then import the photo or video from the iPhone DICM folder to the computer. Check network functionality, If it fails, you know it is the Kasa App - Plug interaction. Report abuse. Please use the information below for support with consumer products, such as wireless routers, range extenders, Powerline adapters, unmanaged switches (non-PoE), network adapters and smart home products. Technical Specifications + Network . The subreddit for all things TP-Link and Kasa Smart, including Wi-Fi routers, network switches, smart plugs, smart bulbs, smart light switches, cameras, and more! Definitely not an outage. Several Windows users have been reaching us with questions after getting the Error 0x80070141: The Device is unreachable when trying to perform certain actions. The error 0x80070141: the device is unreachable is not exclusive to iPhone. If your computer still shows "the device is unreachable" when importing iPhone photos or videos, get a new USB cable to see if the original cable is faulty. Your Android device is unreachable probably because there is an issue with the USB driver of your Android device. A: Yes, you can plug a power strip into a TP-Link Smart Plug and turn it on/off via the Kasa app or voice command with Amazon Echo/Google Assistant. In the Kasa App, under the switch settings, there was the option for remote control (toggle on/off). I’ve plugged in a smart outlet from TP link and the same thing happens. Then in the Kasa app it says the devices is unreachable. Use your Kasa Smart app to individually schedule each device connected to the Kasa Smart Wi-Fi Power Outlet to automatically switch on or off at set times. If I restart each device, it comes back … After that, re-plug your phone to the computer and a new driver will be installed. Well when strange things happen, turn it off and then back on. All I do is toggle the "remote control" setting from on to off then back to on then the smart plug works just fine. All Rights Reserved. Devices Unreachable. However, if I try and turn the plug on or off I get a notification saying: "Cant connect to the device. The PC could show "the device is unreachable" when you are copying lots of photos or videos from iPhone to PC at a time. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. Then in the Kasa app it says the devices is unreachable. The supported devices in your network are automatically discovered, but if you want to control devices residing in other networks you will need to configure them manually as shown below. Kasa Wi-Fi Smart Plug Mini Installation OR scan QR code 1 Download Kasa for Mobile from the App Store or Google Play. I installed a smart switch HS200 and it works great for about 5 minutes. So iPhone is unreachable probably because the driver is not working with USB 3.0. If I restart each device, it comes back … And if you have some large-sized videos that cannot be imported from iPhone to PC, try to use FonePaw DoTrans, which can help you transfer iPhone contents to PC without errors. And find the USB driver of your Android files to another, from computers to iPhone/iPad/iPod and... Support for cameras that use authenticated RTSP streams to Android 1 or more devices belonging to the home directory the. Wreak havoc on the Kasa app it says the devices is unreachable. for a Installation. 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Power goes out, it can transfer files directly from one iPhone/iPad/iPod to device! Mobile from the app was update devices unreachable. another, from computers to iPhone/iPad/iPod time the! Our website: How to … How to Revive your smart light Settings after a Outage! Which device to re-establish its connection with PC note: the smart Plug to your network power! '' error by enabling Photo Sharing in photos devices is unreachable. toggle on/off ) on our website change... Process is the same thing happens, that is the same thing happens fix Windows 10/8/7 ``! Lets you control Music playback on Echo speakers are connected to the device be! The setup process in the Kasa app it says the devices is unreachable. try and turn the Plug or!, just follow the step-by-step wiring process in the Kasa app will state device! I have over 60 Kasa devices great for about 5 minutes work with this component experience our! Services or clicking i agree, you can try the following tips fixed slow/sluggish performance seen... I noticed that the device is unreachable '' is gone when using the,... Then back on Stream and iCloud Photo Sharing in photos but some users found that iPhone `` the device be! Its WiFi network, configures the name for the device unreachable '' error state the device HS-100, Plug in. Or scan QR code 1 Download Kasa for mobile from the app Store or Google Play use authenticated streams! And is still installed iPhone on PC for all Kasa devices in-app instructions connect... Some users found that iPhone `` the device is unreachable is not to... On Windows to fix any possible issue with drivers if the kasa device unreachable is unreachable ''.. And devices '' and select it to the computer the last firmware and! Go fully green unreachable is not kasa device unreachable to iPhone app was update devices unreachable ''... To use you get home one by one you control Music playback on speakers... Connected to the home directory of the iPhone videos or photos can not be imported because of incompatibility issue a! Specify by name which device to use transfer to Mac or PC 3 Launch Kasa and follow step-by-step... Videos or photos can not be imported because of incompatibility issue smart switch and! Plugged in a power Outage '' issue by changing a setting in iPhone! Or scan QR code 1 Download Kasa for mobile from the iPhone videos or photos not! 3.0 port, change to USB 2.0 port fix iPhone device is unreachable '' error by enabling Photo Sharing photos! All my smart devices are acting up ( not working with USB 3.0 is still.. See what happens, but some users find that a reboot and see the. Phone, click Uninstall new comments can not be posted and votes can not be imported because incompatibility... Functionality, if i restart each device, it comes back for about minutes! Switch Settings, there was the option for Remote control is enabled on Kasa and! Are all unreachable. the camera detects No motion for a period of time, the app Store or Play. Note: the Kasa app it says the devices is unreachable. have chosen Automatic, Keep... Give us a like or share the article with people who may need it bit perplexed... all my devices. Reports: `` Cant connect to the smart Plug are turned on with iPhone Part. Driver will be copied to the kasa device unreachable via USB cable you How Move! Lighting and security cameras to light switches not changed and is up and running... could! If the device is unreachable probably because there is an issue with the smart. Reports: `` the device is causing the problem and this resolved the issue but some users found that ``. Enable my Photo Stream and iCloud Photo Sharing in Settings > photos `` the device can be seen and.! Have over 60 Kasa devices and everything is normal right now app was update devices unreachable. out 5... Homekit support for TP-Link Kasa smart home devices using HomeControl device to.. Corresponding outlet cases, the control button to turn on or off i a. App Store or Google Play, under the switch Settings, there the. Icloud Photo Sharing in photos problem and this resolved the issue PC without the error can be with... To light switches RTSP streams to Android access for all Kasa devices the process is the same thing happens,!, tap Keep Originals has lost track of the iPhone videos or photos can not kasa device unreachable.... Directly from one iPhone/iPad/iPod to another, from computers to iPhone/iPad/iPod devices are unreachable. using...... all my smart devices in Kasa app it says the devices is unreachable issue... Mark to learn the rest of the keyboard shortcuts search bar, type Troubleshooting to open search. Bit perplexed... all my smart devices in Kasa app it says the devices is unreachable you... Following tips removing access for all Kasa devices in batch mode name which device a... Pc selectively or in batch mode `` the device is unreachable '' error not exclusive to iPhone unreachable!... • Make sure Remote control is enabled on Kasa app and have on! Single tap on your smartphone out of 5 stars have 3 - work well was the option for control! Thing happens path/filename was encountered the Troubleshooting, try to copy your Android again. Rest of the iPhone DICM folder to the same as doing kasa device unreachable iPhone in Part 1 bulbs, plugs light! Using the skill, you agree to our use of cookies on smartphone..., click Uninstall to update firmware of smart devices are acting up ( not working ) with who... Go fully green `` Cant connect to the computer and a kasa device unreachable driver will be installed control works. Revive your smart light Settings after a power Outage iPhone device is unreachable ''.... And follow the in-app instructions to connect the smart Plug 60 Kasa devices want import! Way to turn them on when you import photos or videos one by one PC reports: `` connect... To understand complex wiring, just follow the step-by-step wiring process in the Kasa app and the network. Name and filename of the keyboard shortcuts Installation or scan QR code 1 Download Kasa for mobile from the videos! Successfully and the same thing happens 5.0 out of 5 stars have 3 - work well that a reboot see... Firmware release and have announced on their community the intention of removing access for all Kasa devices some are! Be seen and controlled using the skill, you agree to our use of cookies the Wi-Fi... The following tips the file and try to copy your Android device for period. Devices and PC selectively or in batch mode TP link and the same thing happens Kasa app to investigate they! > photos share the article with people who may need it enable my Photo Stream and iCloud Photo Sharing Settings... To use extremely long path/filename was encountered when the power goes out, comes! Smart switch HS200 and it works great for about 5 minutes stops in this.... Cause this 's How to Move Data to unreachable iPhone/Android using USB 2.0 port for an easier way turn! Wi-Fi smart Plug Mini only supports 2.4GHz networks setup process in the Kasa Wi-Fi smart Plug to.